10 · OptikaOpticians
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Online booking pregleda — bez telefonskog poziva. Online appointment booking — no phone call needed.

Generacije ispod 35 godina radije bi odustale od pregleda nego nazvale telefonom. 82% preferira online booking. Generations under 35 would rather skip the appointment than make a phone call. 82% prefer online booking.

Vaši stariji klijenti su navikli zvati. Ali mladi — koji trebaju pregled svake 2 godine — jednostavno odustanu ako moraju nazvati između 9 i 17h. Your older clients are used to calling. But younger ones — who need an eye exam every 2 years — simply give up if they have to call between 9am and 5pm.

Dodatno: Vaše osoblje prekida rad s klijentom u trgovini svaki put kad zazvoni telefon. Rezervacija preko poziva uzme 3–5 minuta. Svaki dan gubite sat vremena. Additionally: your staff interrupts work with in-store customers every time the phone rings. A phone booking takes 3–5 minutes. Every day you lose an hour.

Instagram DM upite dobivate — ali najviše nakon 18h kad je dućan zatvoren. Jutro zatim, klijent je već otišao negdje drugdje. You do receive Instagram DM inquiries — but mostly after 6pm when the store is closed. The next morning, the client has already gone elsewhere.

AI booking asistent za preglede vida, kontaktne leće i kontrole — dostupan 24/7 preko Instagrama, weba i Google-a. An AI booking assistant for eye exams, contact lenses, and check-ups — available 24/7 via Instagram, web, and Google.

Klijent u 30 sekundi dobiva termin, bez poziva. Vi dobijete ispunjen kalendar bez prekida rada. Clients get an appointment in 30 seconds, without a call. You get a filled calendar without work interruptions.

1

Integracija s kalendarom timaTeam Calendar Integration

Sinkroniziramo raspored optometrista i tip pregleda.We sync the optometrist schedule and appointment types.

2

Smart AI asistentSmart AI Assistant

Razlikuje tipove upita: prvi pregled, kontrola, kontaktne leće, hitno.Distinguishes inquiry types: first exam, check-up, contact lenses, urgent.

3

Podsjetnici & potvrdeReminders & Confirmations

Automatski šaljemo podsjetnike 48h i 2h prije termina — manje no-showova.We automatically send reminders 48h and 2h before — fewer no-shows.

4

Follow-up za kontroluCheck-up Follow-up

2 godine nakon — AI automatski šalje podsjetnik za sljedeći pregled.2 years later — AI automatically sends a reminder for the next exam.

40% više bookinga od mlađih klijenata40% more bookings from younger clients
0 prekida rada zbog telefona0 work interruptions from phone calls
Lojalnost kroz godineLong-term client loyalty